Joy Hernandez is the Compassionate Education Systems Program Manager in Santa Clara County. Before joining NCYL, she worked with Fresh Lifelines for Youth (FLY), a local community-based organization, as the Evaluation and Learning Manager, where she supported the advancement of their Theory of Change and evaluation efforts. Also with FLY, she served as a Case Manager in Santa Clara and Alameda counties, where she supported young people in navigating the justice system and achieving their goals. Prior to working with FLY, Hernandez worked with several local law enforcement agencies and community based organizations, supporting adults and youth engaged in the justice system. She holds an undergraduate degree in Criminal Justice from San Francisco State University. Motivated by the challenges she witnessed in her home town of Vallejo, CA, she comes to NCYL with a deep passion for supporting justice involved youth and reducing recidivism.